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Product Rating
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Biggest piece of crap on the planet
by Richard L. Albright 2006-05-02
I bought this seat for $40 on sale at toys-r-us, since it stated it would fit "most" bikes. I followed the directions that came with the seat, and that made it impossible to install on both bikes that I tried it on. After several choice words and approximately 2 1/2 hours later per bike (5 hours total), I finally had this piece of crap installed, only to find out that both my and my wife's heels grinded against the footrests of the seat. DO NOT buy this piece of crap, it is not worth any amount of money as far as i'm concerned
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Product Rating
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Believe the bad reviews. . .
by K. Miner 2006-04-21
I was desperate for a fast way to get my youngest child to the park when my older children ride their bicycles. Unfortunately the only thing in stock anywhere was this seat. And it took me all morning to get it put together. The holes for the straps to go into were so small I had to widen them with a screwdriver and shove them through the holes with the screwdriver as well. The screws to attach the seat to the seat post of my bike were too short, and the washers needed to be pried together. Finally I was nearing the final steps, when lo and behold, I was missing a piece. I call customer support, which is at Bell, not Fisher Price or Mattel. I was on hold for 20 minutes before I was able to speak to anyone. Then when I spoke to the representative, she put me on hold to speak to her supervisor for another 15 minutes. This happened twice. Their solution to my missing piece? Use a zip tie, "We don't ship that piece separately."
Excuse me? You make a mistake, you fix it. Regardless of whether or not "the piece is shipped separately. Ridiculous. And at the end of the conversation, there was no apology offered, no attempt to make the situation right. Ugh.
So now, I have nothing to show for my morning of effort.
Also, I attempted to adjust the strap on the seat to see how it would fit my daughter. I sat her in the seat, and she BARELY fits. She is two years old, barely weighs 23 pounds, and is tiny. I have no idea how a child any bigger than her would even fit in the seat. I had hoped to use this seat for family rides for the nextfew years. That would NOT happen with this seat.
So, it is going back to the store, and I am buying a Kettler Flipper, or a Bobike Maxi, or a Topeak. I will steer clear of Bell products in the future!
Oh, and to top it all off, the helmet provided with the seat has the plastic cover peeling off without me even removing it from the packaging!! Worthless.
Save your time and your money, avoid this seat at all costs.
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Product Rating
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Did not fit my bike
by Concerned Parent 2005-06-30
The instructions were easy to follow. However, once the carrier was put together, it would not fit my average size adult bike. The item advertises as fitting most bikes, but I believe this to be totally false. The brackets that attach to the rear frame of the bike (one to each side of the bike) were too close together. In fact, they touched one another when there should have been several inches between them. The only way that I could have gotten this installed on my bike was to actually bend these brackets apart which could have broken the parts and compromised the safety of the carrier. After reading other negative reviews concerning this same problem, I returned this and bought the "Baby Quick N EZ Bike Trailer" from Target with which I am very satisfied.
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