Product Rating

Worst experience ever!

by Timothy J. Macdonald 2008-11-16

we ordered this item and it took twice as long to ship as stated on the web site. When it did show up it was the wrong color. amazon wasn't very easy to deal with on getting a new one ASAP. When it showed up the second time it was a crib. Amazon said, "its not in stock anymore and there is nothing we can do." They refunded my money about a week later and that was that. I cant recommend Storkcraft or Amazon for any purchase ever. They lack in customer service because they sub out their customer service to India and they don't have local offices to get screw-ups taken care of.

Product Rating

Love it, Love it, Love it!!

by Nonnie B 2006-09-27

I purchased this whole set in the cognac color. The 5-drawer chest, 3 drawer dresser combo(with the door) and the matching crib! This is an absolutely beautiful set of very good quality that I continually get compliments on.
As with most things you order, it takes some work to put it together, but with a few screwdrivers, a hammer, and a power drill, it's no problem! In fact I did it all myself, and wouldn't let my husband or father help!
The customer service is also great. I had one item come in damaged. They immediately sent another via fedex.
I highly recommend this set. You won't regret it.