Product Rating

Big disappointment

by Mom in PA 2007-04-03

We bought this product for our son. It has slats for support. It was hard to put together because two of the slats were too thick to fit in the slot for the rail, and you have to line them all up so the pegs fit in the holes. Relunctant to take it back, my husband sanded the edge a little, and it worked. It looked GREAT when we put it together. Less than 12 hours later, my 35-pound son plopped down (he did NOT bounce at all) on his new bed, and the slat snapped right in half. Turns out it is "engineered" wood: sticks the size of toothpicks all glued together to make the slat. If your child is bigger than mine or likes to jump on thier bed even a little bit, this is NOT a good idea. Those slats will snap for sure.

Product Rating

damaged beyond belief

by Heidi Riley 2007-01-15

I had the exact same model a few years back for my oldest boy which I ordered thru Target via Amazon. Quite satisfied, I reordered the same for my second boy. It arrived in awful condition badly gouged and damaged, scraped and banged up. The damage was from the warehouse and not delivery as the outer package was in perfect shape. The inconvenience of returning this bulky item which already took close to three weeks to arrive, is more then I wished to contend with but would advise to anyone considering ordering this online to be cautious as yours too may arrive terribly damaged. I gave this two stars as it is very functional, economical and when not so terribly damaged, very cute....thankfully my three year old is unaware of the cosmetic damage and enjoys his 'big boy' bed.

Product Rating

great bed, horrible service

by Melissa 2005-02-21

We recieved this bed without the screws, bolts, etc. Called the number for missing parts and it was disconnected. All the other numbers we called went to a message machine and we never heard back from the company. Finally my husband went out and bought the screws and other missing parts (the directions tell you the size of everything you were suppose to have in the box). He was able to put it together in no time and my 19 month old son loves it! It looks great and is very sturdy. Unfortunately my husband will not order baby furniture items on-line again.

Product Rating

THANKS FOR GREAT INFO

by someone who expects great service 2004-12-28

I almost bought this bed, thank you for all the reviews. I refuse to buy this bed. Sounds like the company is terrible to work with to get parts, etc. They just lost a sale. Not to mention other people who decided not to purchase this item due to comments made by people who received poor service. It might be a great bed but I don't want to be treated that way. Service does matter.

Product Rating

Cute but not a good bed

by Sarah E. Klebenstone 2004-12-12

When I went to put the bed together the screws were missing then it took the company another week to send me screws. When I finally got the screws the bed was hard to put together.This is a cute bed but I would not recommend it to anyone. If you want this bed order it a year in advance so you have all the parts and can put it together by the time you need to use it!