Product Rating

Great brush, but DEFECTIVE

by SunShine 2010-08-19

The brush is adorable and the boar's hair is soft and perfect for a baby's fine hair. The only downside is the quality. When I received it, I washed the bristles in luke warm water and mild soap and dried it, bristle side down, overnight. The next day, I found the wood warped and cracked in two places. I had to return it and didn't bother to exchange it because I figured they would all do that. I read in another person's review that this had happened to theirs too but figured that it was just that particular brush or that they didn't follow the washing instructions properly, but it's actually the brush itself. If I don't find another brand that I like just as much as this one, I'll buy another and try again.

Product Rating

Cracked after following instructions before we got to use it!

by Reba A Libby 2010-07-18

I have never been so disappointed in a product or in the customer service I received from amazon. Previously, when an item has been defective, they have at least offered to replace it, if not refund payment.

I ordered two of these at Christmastime, one for my niece and one for my daughter when she got old enough and had enough hair. Finally I think she has enough hair to brush! I followed the package instructions, which said to wash with warm soapy water before initial use, and the brush warped, flaked, and cracked in half!

I reported the issue to amazon and they refused to do anything because the return period had expired.

Buyer beware! If you are one who strictly follows instructions regarding items your baby uses, as I am, don't waste your money on this piece of junk!

Product Rating

Cracked Wood

by K. Eckenrode 2010-04-22

I purchased this brush based on the good reviews that had been posted previously. I followed the Care instructions "Wash before initial use. Wash in warm water using mild liquid soap. Rinse thoroughly with clear water. Air dry". The wood cracked within an hour and the bristles absorbed the soap!

Product Rating

Soft, high quality

by k9767 2010-03-27

Very soft, sturdy set. Baby doesn't have enough hair for the comb but the brush is fantastic.

Product Rating

Easily damaged by water

by Tycho Brahe 2009-12-15

Easy to hold. Brushes well.

The instructions say to "Wash before initial use. Wash in warm water using mild liquid soap." When I did that, the brush absorbed water through the bristle holes, became waterstained, and cracked.

The bristle holes are evidently not sealed during manufacture (should be done before or while the bristles are being glued in).

Amazon sent a replacement. The replacement had the same problem.